We accept returns within 7 working days of the purchase date. Please refer to our Returns & Exchanges page for detailed information on the process.
Can I exchange an item?
Yes, we offer exchanges. Please follow the instructions on our Returns & Exchanges page for a smooth process.
Are returns free?
Customers are responsible for return shipping costs, except in the case of a defective or incorrect item. Please review our Returns & Exchanges page for more details.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please double-check your order before completing the purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier's site.
Payments & Discounts
I forgot to add my discount code, can it still be add?
Yes , you can add your discount by immediately informing our customer care WhatsApp number +91-9582848341 or Email us at customercare@cosmictrio.com.
What payment methods are accepted?
If you would like to return your order, please fill out the attached return form that came with the package. Carefully seal the package and attach the shipping label to the package.
Collaborations and Wholesale:
Q: Does Cosmic Trio collaborate with influencers or other brands?
We are always open to collaborations. If you are interested, please contact our marketing team at customercare@cosmictrio.com
Do you offer wholesale opportunities?
Yes, we do. For wholesale inquiries, please reach out to us at customercare@cosmictrio.com
